To view the tool in your browser left-click on the link below. To download to your computer right-click on the link and select "Save Target As."
PDF87
KB / 2 pagesName:
End-Stage Renal Disease: Patient Satisfaction (Adapted from
DiMatteo & Hays)
Definition:
This is a tool used to evaluate patients' satisfaction with care.
Category:
Evaluation Tools - Satisfaction/Perception of Care
Source:
The End-Stage Renal Disease Workgroup of
Promoting Excellence in End-of-Life Care
Alvin H. Moss, MD, Chair
amoss@hsc.wvu.edu
Authors: John Newmann, PhD, MPH and Susan Pfettscher, DNSc, RN
Contact:
John Newmann, PhD, MPH
Health Policy Research & Analysis
1698 Chimney House Road
Reston, VA 20190
JohnNewm@aol.com
What this instrument is for:
The tool can be given to patients for them to complete while they are undergoing
a dialysis treatment. It can be used to identify patients' satisfaction with
the professionalism of nephrologists and dialysis staff.
Keywords:
end stage renal disease
To use this tool:
You may print and copy this tool for your own use from this site. Please credit
source.
References:
DiMatteo MR, Hays R. "The significance of Patients' Perceptions of Physician
Conduct: A Study of Patient Satisfaction in a Family Practice Center." J
Community Health, 6:18-34, 1980.
To view this tool:
To view the tool in your browser left-click on the link below. To download
to your computer right-click on the link and select "Save Target As."
PDF87
KB / 2 pages
Posted August 1, 2003
End Stage Renal Disease Workgroup overview page
#ESRD5, type:satisfaction/perception_care
Promoting Excellence in End-of-Life Care was a national program of the Robert Wood Johnson Foundation dedicated to long-term changes in health care institutions to substantially improve care for dying persons and their families. Visit PromotingExcellence.org for more resources.
